Hey Everyone,
Wondering if anyone can help or has experienced this before. Got my Evo recently.
Was shooting some stuff this AM, and by accident backed into a tree branch about 8 to 10 feet off the ground, my Evo went to the ground, mostly on it's back.
Got it back up, turned it off, checked it out, restarted after making sure there wasn't any major damage, and everything seems to work right, except the lens is tilted and won't return to horizontal. Gimbal will still go through it's normal calibration when I start it up, but the lens still tilts. Spoke to Autel support and they said to do a gimbal calibration in the app. The only thing is that I hit the small start button, and then nothing happens when I hit the start button no matter how many times I hit it. Like it will never activate. It's not like the app starts but the lens doesn't do anything, Just hitting start doesn't seem to do anything. Changing the angle of the lens doesn't work either, but don't know if you can't do that till its off the ground. Still get image from the camera to the app and can record, etc.
That's what the lens looks likes - Here is a video where is just stays that way the whole time.
Gimbal Video
Feel free to ignore my wife talking about how someone is trying to steal our cat. ;-)
Any advice would be greatly appreciated.
Thanks.
Wondering if anyone can help or has experienced this before. Got my Evo recently.
Was shooting some stuff this AM, and by accident backed into a tree branch about 8 to 10 feet off the ground, my Evo went to the ground, mostly on it's back.
Got it back up, turned it off, checked it out, restarted after making sure there wasn't any major damage, and everything seems to work right, except the lens is tilted and won't return to horizontal. Gimbal will still go through it's normal calibration when I start it up, but the lens still tilts. Spoke to Autel support and they said to do a gimbal calibration in the app. The only thing is that I hit the small start button, and then nothing happens when I hit the start button no matter how many times I hit it. Like it will never activate. It's not like the app starts but the lens doesn't do anything, Just hitting start doesn't seem to do anything. Changing the angle of the lens doesn't work either, but don't know if you can't do that till its off the ground. Still get image from the camera to the app and can record, etc.
That's what the lens looks likes - Here is a video where is just stays that way the whole time.
Gimbal Video
Feel free to ignore my wife talking about how someone is trying to steal our cat. ;-)
Any advice would be greatly appreciated.
Thanks.