Every flight drone and controller are unbound.

[Downunderpilot]

Honestly I am at total wits end. Everytime I try to fly now. The controller and drone are unbound. I have now just attempted three flights and I have the same result.

Everything is up to date. I use a Sony Xa1.

 

[Tufargon]

Definately sounds like a call to Autel might help this. I've never heard of this happening.

Side question. Is it true your toilets flush the water in a clockwise rotation?

 

[Downunderpilot]

Definately sounds like a call to Autel might help this. I've never heard of this happening.

Side question. Is it true your toilets flush the water in a clockwise rotation?

Thanks for the prompt reply. Have emailed. I will have to try and call.

Actually the rotors rotate the other direction.

 

[Tufargon]

I'm not sure what you mean by "Actually the rotors rotate the other direction.".
Customer service will help i'm sure.

 

[Downunderpilot]

I'm not sure what you mean by "Actually the rotors rotate the other direction.".
Customer service will help i'm sure.

Ahhh crap the emoticon did not come up.
It was a joke.

 

[Tufargon]

The joke went over my head but I got it now LMAO!!

 

[Busdriver]

I had the same problem and it was getting worse. The solution was to use a soft pencil eraser to clean the camera mount contacts (both of them). Then I wiped them both off with an alcohol wipe and reconnected. Haven't had a problem since.

 

[Downunderpilot]

Thank you very much. I will be trying this.
P.s if I had dollar for everytime a member of the public asked if the Xstar was a dji

 

[Downunderpilot]

I'm not sure what you mean by "Actually the rotors rotate the other direction.".
Customer service will help i'm sure.

All good, post below sorted me out. Good and proper

 

[Downunderpilot]

I had the same problem and it was getting worse. The solution was to use a soft pencil eraser to clean the camera mount contacts (both of them). Then I wiped them both off with an alcohol wipe and reconnected. Haven't had a problem since.

So far so good, hopefully an absolute fix.

Blessings to you and all you endeavor.

 

[Busdriver]

No worries. Glad that worked.
Thank you

 

[Busdriver]

On a related note. I cleaned the camera mount connections as noted and all was good for several flights. I was out in the field and the app wouldn't connect again. I pulled the camera and simply reconnected it. It worked. and all has been good since.

 

[HiloHawaiian]

I think this is why Autel no longer, (and I don’t think anybody else) has a detachable camera. I can’t imagine how many times CS has had to deal with this — once from me as well. Those connections can easily get dirty, jarred loose from an inelegant landing, etc, etc...

 

[Downunderpilot]

On a related note. I cleaned the camera mount connections as noted and all was good for several flights. I was out in the field and the app wouldn't connect again. I pulled the camera and simply reconnected it. It worked. and all has been good since.

Will definitely be keeping an eye in this.
I will also report back with any other issues.