Thermoconverter not working

[Dronesurveysolutions]

I'm having issues using thermoconverter and was hoping someone could shed some light as to why. When I try an upload files I keep getting an error message when I try to upload all 3 of the files in to thermoconverter. Can someone help with this?

 

[MNT DRONE SOLUTIONS]

Try using the IR tool that Autel makes

 

[TN Drone Services]

The one Autel has branded isn't very helpful and it's riddled with errors that force close the app. I too have had issues with thermoconverter not reading files from the V2 dual cam. I'm looking for Autel to fix either option, but I'm not holding my breath.

 

[MNT DRONE SOLUTIONS]

I have the V3 and have not had issues. Praise GOD!