X-Star Premium won't record video or jpeg.

[Charlie B]

Today I flew my drone and soon realized I could not record video nor jpeg files. Everything else was normal. I could see the camera on my iPhone X and all the other functions worked as usual. Checked it out at home and finally called support. I was told that the problem was in the latest software update from Apple. They are working on a patch. Just to verify the problem I fired up my old iPhone SE and I could record video. Autel is working on a fix.

 

[Jagerbomb52]

Yup its been posted and good 1\2 dozen times already. You are not alone.
No problem with a android if you have one.

 

[Charlie B]

Yup its been posted and good 1\2 dozen times already. You are not alone.
No problem with a android if you have one.

Ok, thanks.

 

[kroorda]

Charlie, See if you can roll back the version of iOS that you have. (and keep it there until Apple fixes 11.2.1)

 

[Charlie B]

Charlie, See if you can roll back the version of iOS that you have. (and keep it there until Apple fixes 11.2.1)

 

[Charlie B]

I see I can downgrade but it looks a little time consuming. I just had my drone out to do a few winter shots and probably won't use it again until warmer weather. I live in Massachusetts and it has been in the 20's so I'll just wait until there is a fix for the software problem. Thanks for the suggestion.