surenmunoo
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- Jan 5, 2022
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The RC gives an option to download and install the new software as well, although I have never been successful doing it maybe you can give it a try.
I sent an email to AR a couple of days ago and got no response. I sent another email today about my other questions as shown above. I will see what response if any, I get. Is the email you provided a direct email address to Spencer? Somehow,, I doubt it.Email here asking about it, guys name is Spencer and is very responsive.
Autel Support EU <[email protected]>
He seems to reply to every email I send but then maybe he is the only worker there LOLI sent an email to AR a couple of days ago and got no response. I sent another email today about my other questions as shown above. I will see what response if any, I get. Is the email you provided a direct email address to Spencer? Somehow,, I doubt it.
He seems to reply to every email I send but then maybe he is the only worker there LOL
After a month and a half of no flights due to the cold and snow, I decided Sunday to check for any new software or firmware changes. Found the same “version check failed” error, as you describe, but can’t remember if I had checked it before or after the last OTA V1.1.9 firmware update in January. I manually downloaded the firmware again (twice), but still received the same error. I did a short flight to verify operation as normal.I performed the firmware update. All went fine. However, when I go to check to see if the RC will tell me the firmware version it tells me "Firmware check failed". This also was the case even before I did the update. Any suggestions other the to contact AR, which I really hate to do since it is such a hassle dealing with them and I usually get some obscure, nonhelpful response? If you know what I mean?
I too thought it was supposed to do 10-bit log. What happened? It's supposed to be the same camera, but better so why no 10-bit log?Purchased the V3 recently and having problems that I didn’t have with my V1.
- not recording in 10-bit mode. (Typical setting set up: 4k, 24p, LOG and h265)
- Smart Controller SE has the battery draining issue mentioned in another post
- controller showing intelligent modes as “Intelligent photo”
Anyone else having these issues or know how to resolve them?