What any warranty should be

[Normex]

Greetings All, Little venting on Autel and any other companies with units that record usage time.
What is this with a set time limit, auto companies has mileage limit and time limit but not just a time limit.
Our units keeps time of use so why not the warranty should be based on time alone ?

Vent mode off. Keep up the good work.

Norm

 

[Jagerbomb52]

LOL
Go get em tiger

I have often wondered about the battery warranty. If I buy a battery after my X-star warranty has expired is that new battery I just bought covered for 1 year of 200 cycles?

 

[Normex]

LOL
Go get em tiger

I have often wondered about the battery warranty. If I buy a battery after my X-star warranty has expired is that new battery I just bought covered for 1 year of 200 cycles?

Should be on both counts as batteries are a little different since one could potentially abuse them easily like letting them drain to 0 % or similar but this could be easily be circumvented with
software to see how it was treated or perhaps they might already have it. A company that protects themselves from abusers and base their warranty on time of use would be the greatest winner in my book. A little marketing to that effect would clobber the competition without incurring risk of lawsuits as it is novel no? Probably makes too much sense.

 

[Jagerbomb52]

Hello Don,
Thank you for contacting us here at Autel support!

Batteries are covered for 1 year or at 200 charges, which ever gives you more time.
Regards,

Sarah M
Customer Support
AUTEL ROBOTICS
www.AutelRobotics.com
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Question for you all.
My X-Star runs out of warranty in Jan. 2018. Now if I buy a new battery is that battery covered for 1 year or 200 cycles? Or is there a limited warranty with a new battery?
Thanks
Don

 

[ovrszd]

Good stuff there!!!

 

[Clint H]

Greetings All, Little venting on Autel and any other companies with units that record usage time.
What is this with a set time limit, auto companies has mileage limit and time limit but not just a time limit.
Our units keeps time of use so why not the warranty should be based on time alone ?

Vent mode off. Keep up the good work.

Norm

Makes complete Sense to me!!


Sent from my iPhone using Tapatalk

 

[Normex]

Thank you as there will be a few months (many) here in Canada of practically no flying due to the cold winter so I will have to assume I have
a warranty for my unit just sitting there. It's good quality construction means it likely won't suffer rotting claims.