I own the
Evo 2 Dual. The USA version. The most expensive drone they sell outside the
dragonfish. They claim USA made despite simply putting a FLIR thermal on a stock Chinese Drone and charging $3000 more for it. My drone hasn't flown right since purchasing new. Spiraling around the sky with nearly complete compass errors on every flight. Send drone back. Receive a new hull in relatively quick order. GREAT!? No, still problems. Now RC inputs barely register to the craft. This craft is used in law enforcement. Do they care? No. Send drone back again stating I need clear communication of the process as I need a working drone for a deadline in 2 weeks. Drone goes back and mostly crickets. Calls put you on hold for 20 mins then just hangs up, fun. Told i would get drone back more than once. Today was the last straw. Finally got through and they stated they couldnt fix drone until they hear from engineers in china, 3 days after an email asking for status. I would have had enough time to acquire new drone by deadline. They nearly sent the drone back just swapping antennas until I told them I had already replaced those to verify. Now the deadline I needed drone back is 24 hours away. Begged for a solution, they said they would backdate firmware and send back so I could use it. But looks like it never shipped. Straight lie. No drone, no tracking, no response from anyone other than "we understand your frustrations." This company has serious issues. Whats worse is they dont seem to care. Understaffed is my guess. But any enterprise or law enforcement customers looking to invest in this company, Id give it SERIOUS thoughts.