Jagerbomb52
Well-Known Member
Update:
1. I am unable to get the logs from them.
2. They have decided to leave cause of crash due to Firmware not being most recent - even though this does not explain how a drone flips vertical and fly's itself into the ground.
3. I have asked if they would just replace the FPC cable and DSP card and leave the shell cracked. I have been told - they are unable to repair just the camera - they are only allowed to perform all of the repairs. This is BS.
I am not paying them $130 USD to put a new shell on the drone when I have a new shell sitting at home. Maybe it is time for me to have them send it back - replace the shell and send it back in for repairs again.
Sorry your having so much trouble with Autel. I wish I could say whats on my mind about what their CS has turned into but its against the rules for me to swear. Maybe its time for you to cut your losses and move on with some other company that actually cares.