Autel just informed me iOS 11.2 has an issue with the App, DON’T UPGRADE if you’ve not done so! I did just finished downgrading to iOS 11.1.2 and all is well again.
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I honestly dont think it works that way. With millions of apps out there, Apple or any other OS developer cannot check out all those apps for compatibility. What they usually do is publish changelogs to their app developers, notifying them of the changes made to succeeding updates. I notified Autel in early November of the problems between Starlink and iOS 11.2 beta. That is a fact, and I have the tickets to show it. Autel had a month to work out the bugs.Sounds like it's more of an iOS (Apple) problem to me. It is the responsibility of an OS developer to make sure that a new version of their OS will work with programs and Aps that were developed for earlier versions of their OS. You can surely bet that if one Ap doesn't work with a new OS, that there are many others that won't work as well. Perhaps the pressure should be placed on the OS developer, rather than on another company who depends (and trusts) that an OS won't make their software obsolete overnight.
Scubadoc, Before you deny Apple's responsibility to turn out a bug-free OS, you might take a look at the following.
Apple iOS 11.2 Is Causing Serious Problems
It's unfair to ask Autel, or anyone, to modify their program/app so that it will work with an OS that has been documented to have flaws (and significant flaws at that.)
Another article: https://www.appleglory.com/face-id-problems-on-ios-11-2-fix/
And, yet another bug in iOS 11.2: Apple fixes HomeKit bug that allowed remote unlocking of users' doors
You can't blame Autel for not trying. They no sooner put out the iOS Beta app 2.0.5 (Sept. 26th) to cover the problems with iOS 11 and Apple sends out another garbage beta fix and than another soon after. At this point I am sure Autel just said lets wait till Apple gets their act together and then we will fix the App.
You took the words outta my mouth. If Apple had to check each App for compatibility, an iOS update would appear once a decade....maybe...I honestly dont think it works that way. With millions of apps out there, Apple or any other OS developer cannot check out all those apps for compatibility. What they usually do is publish changelogs to their app developers, notifying them of the changes made to succeeding updates. I notified Autel in early November of the problems between Starlink and iOS 11.2 beta. That is a fact, and I have the tickets to show it. Autel had a month to work out the bugs.
AmenI'm not missing your point at all. Just because you sent in your review of the beta App 2.0.5 does not mean more end users did also. They are not going to make any changes when they only get a few compliants, thats just the way it works. You want to blame someone then blame the end user for not following the directions on downloading the beta App.
"Hello X-Star iOS users,
We are working to release a new iOS Starlink App V2.0.5. What's new:
1. Fixed the StarLink compatibility issue in iOS 11.
If you experienced StarLink crash issue in iOS 11 and would like to try (or beta test) the app prior to the official release, please send an email to [email protected] with the subject line "iOS Beta app 2.0.5: YOUR EMAIL" Please use the email that you registered as Apple ID, and we'll send you instructions on how to access the App.
Disclaimer - Please note that this is a beta version of iOS Starlink App which is still undergoing final testing before its official release. Any downloading or using the app is done at the user’s own will and risk and the user will be solely responsible for any issues that result from such activities.
Should you encounter any bugs, glitches, lack of functionality or other problems with the app, please let us know immediately by sending an email to [email protected] and provide a detailed description of the issues and the model of the mobile device you are using. Your help in this regard is greatly appreciated
This is my thinking too. What irks me is the old 10 IOS, a far more stable OS I think was "unsigned" by Apple just 7-10 days after IOS11 came out, MUCH much earlier than previous updatesThe Starlink ap was working just fine - until Apple changed the iOS.
No matter what the operating system is, the developer of the operating system establishes parameters which must be met - in order for an ap/program to operate correctly with their O.S. In fact, Starlink, and other ap's did meet the parameters that Apple HAD previously set.
Apple is now big enough that they feel that they can get away with such failures, and that many of their users will support them, rather than support the other manufacturers who depend and TRUST on a non-flawed product (from Apple) that will be backwards-compatible with their previous O.S's.
REALLY??? an Auburn grad that gnaws on a Green Weenie.Respectfully, software development, especially operating system development, can’t be compared to the development of durable goods, like a car. It’s vastly more complex, requiring millions of lines of code. The most unreliable area of new cars is S/W-related, usually the infotainment system. It was a nightmare for Ford, they fired Microsoft.
Microsoft has had many issues with Windows updates. Apple? The last Mac OS update left a huge security hole requiring an emergency patch pushed-out automatically a few days later. On purpose? Of course not.
The iOS 11.2 update was primarily to fix a slew of issues with the $1000 iPhone X in time for Christmas. Every company has priorities — right now, this is Apple’s, it’s the cash-cow. Apple is very big, with a less than inspirational CEO. The result has been a slew of delays, miscues, and a few innovations...