First off, I want to thank you all for having me here. I have spent many hours as a guest, and now member, pouring over your posts learning as much as I can. I have been eyeing up getting into flying for recreational purposes (to start) for almost a year now. All my research says Autel is a fantastic machine at a great price. Sure, there are issues. But every manufacturer has them. I’m looking for some frank feedback.
My concerns are that there hasn’t really been a presence from Autel in the industry since CES (?). Their website hasn’t had an update in a year with the exception of the contest that is still up but expired several weeks ago. The only units they are selling are “refurbished” (are they just clearing out all inventory and calling it refurbished?). With the staffing cuts and litigation in its second year +\-, accessory manufacturers cutting Autel from their lines, and all the above, would my investment into the XSP be supported much longer? It isn’t just the physical drone that makes a great product, but the people behind it. Autel has a history of great customer service. (I have actually emailed them about this, and their response seemed rather evasive to me which doesn’t sit well).
I have no love for DJI, and REALLY want to join you all in celebrating the modular platform of the XSP. I’m just a little leary of jumping in and being left with an unsupported machine. I know I am speaking to a biased crowd, but without sugar coating it, what are your thoughts/predictions?
My concerns are that there hasn’t really been a presence from Autel in the industry since CES (?). Their website hasn’t had an update in a year with the exception of the contest that is still up but expired several weeks ago. The only units they are selling are “refurbished” (are they just clearing out all inventory and calling it refurbished?). With the staffing cuts and litigation in its second year +\-, accessory manufacturers cutting Autel from their lines, and all the above, would my investment into the XSP be supported much longer? It isn’t just the physical drone that makes a great product, but the people behind it. Autel has a history of great customer service. (I have actually emailed them about this, and their response seemed rather evasive to me which doesn’t sit well).
I have no love for DJI, and REALLY want to join you all in celebrating the modular platform of the XSP. I’m just a little leary of jumping in and being left with an unsupported machine. I know I am speaking to a biased crowd, but without sugar coating it, what are your thoughts/predictions?